Privacy Policy

Last updated: 12 November 2026

1. Who we are

Bali Life Property ("we", "us") is a real estate agency in Bali, Indonesia. This policy explains how we collect, use and protect your personal data when you use bali-life.pro, contact us, or respond to our advertising.

Address: Jl. Pengubengan Kauh, Kerobokan, Kec. Kuta Utara, Badung, Bali 80361, Indonesia
WhatsApp: +62 813-3792-8484
Email: [email protected]

2. Information we collect

We only collect the information you choose to give us, plus basic technical data from your visit.

Contact details: your name, phone or WhatsApp number, and email address.
Property preferences: your budget, preferred areas, property type, and any details you share in a message.
Messages: what you send us through WhatsApp, email, our website forms, or Google Ads lead forms.
Website usage data: pages visited, device and browser type, approximate location, and how you arrived on our site (for example, from a Google ad). This is collected with cookies and similar tools from Google, such as Google Analytics and Google Ads.

3. How we use your information

To reply to your inquiry and send you properties that match what you’re looking for.
To arrange viewings and support you through buying, selling or renting.
To send market updates or new listings, only if you have asked to receive them.
To measure and improve our website and advertising.

We process your data with your consent and to respond to the requests you make, in line with Indonesia's Personal Data Protection Law (Law No. 27 of 2022).

4. Sharing your information

We do not sell your personal data. We share it only when needed to serve you:

With property owners, developers, notaries or legal advisors involved in a transaction you are pursuing.
With service providers that help us run our business, such as Google (advertising and analytics) and WhatsApp (messaging).
When required by law or a government authority.

5. How long we keep it

We keep your data for as long as needed to handle your inquiry or transaction, and for up to 2 years after our last contact, unless the law requires longer. After that, we delete it.

6. Keeping it safe

We store your data with trusted providers and limit access to the team members who need it to help you.

7. Your rights

You can ask us to:

See the personal data we hold about you.
Correct anything that is wrong.
Delete your data, or stop using it for marketing.
Withdraw your consent at any time.

To make a request, contact us on WhatsApp or by email (Section 1). We will reply within 14 days.

8. Cookies

Our website uses cookies to understand how visitors use it and to measure our Google ads. You can block or delete cookies in your browser settings; the site will still work.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.